How a fruitful tension can be created from the imminent conflict between CDO and CIO
In recent years digital business units and subsidiaries have been booming across industries to set up organizations for the digital future: the aims of the new units are widespread, from development of new digital business models to building up of digital expertise, application of new working models and enforcement of external collaboration.
But in order to create long-term benefits, the digital units need to interact effectively with existing functions and business, which will often have conflicting interests and working principles. A prime example of conflicting interests is the roles of Chief Digital Officer, typically head of the digital unit, and Chief Information Officer head of the IT department.
Released: December 2017
Download File 201706_CDO_CIO_A_non_zero_sum_game.pdf (.PDF, 348 Kb)
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